This course provides you with a background in the technical writing skills necessary in workplace
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Course outline and learning outcomes provided by Saylor Academy (Saylor.org), under a CC-BY Creative Commons 3.0 License.
In every career, you must be able to communicate effectively and clearly if you want to be successful. This course will provide you with a background in the practical, technical writing skills that are necessary in today's workplace. This course covers internal workplace communications, external business-to-business and business-to-consumer writing skills, presentations and how to use visuals effectively, writing clear instructions and process documents, and using social media effectively.
|Audience Analysis||Internal Communication: Writing Memos and Emails|
|External Communication: Formal Letters||Using Visuals to Convey Information|
|Process Documentation||Writing Proposals|
|Communicating on the Internet|